Account & data deletion · Status Studio
Two ways to delete: do it yourself from inside the app (fastest) or send us a deletion request and we'll handle it within 30 days. We comply with Google Play's data-deletion requirements and Apple's App Privacy framework — every request is honoured.
Option A · 01
Triggers immediate deletion. Account is removed from our servers within 24 hours. Backups are purged within 30 days.
Launch the app.
Top-right on Home — or open Settings, then Account.
Or "Delete Data" if you didn't create an account. Confirm.
Drafts, templates and account record are erased. Premium purchase records persist on Apple/Google.
Transparency · 02
We list everything below to keep things honest. Some items can't be deleted (legal retention) — we list those too.
| Data type | What's covered |
|---|---|
| Account record | Email, profile, brand kit settings |
| Saved drafts | Locally stored projects (only if you tap "Delete data" too) |
| Cloud-synced templates | Anything you saved to your Status Studio cloud library |
| Premium subscription metadata | Server-side entitlement records (purchase keeps value with Apple/Google) |
| Data type | Reason for retention |
|---|---|
| Subscription records | Apple/Google retain billing history. |
| Files already exported | Exported stories saved to your gallery aren't touched. |
| Support emails | Kept for 12 months for fraud prevention. |
Option B · 03
Use this if you've already uninstalled, can't access the app, want to remove server-linked data, or need help. Form below builds the email for you — just review and send.